Florin optional modules

Contract Management
Enables you to actively manage the many different telecom contracts.

Accessibility module
Enables you to measure the call flows of the company, the departments and the users. You can draw up reports of these and offer them periodically in rostered format by e-mail.

Call Tracking Module
Gives you detailed insight into the call flow in the company on the basis of a unique Call ID.

Link with Active Directory (LDAP)
Enables you to considerably simplify your application management.
External links, synchronization of the corporate hierarchy (see also HiWay)

Watchdog functionality
Enables remote system surveillance.

VDN support (Avaya)
Support for accessibility reports that work with the VDN principle (Virtual Directory Numbers) of Avaya infrastructure.